DEVOPS
EDGE Consulting have been assisting their customers to take new innovations and improvements of user and customer experience into production.
By applying agile and lean principles across the supply chain, EDGE Consulting enhances the speed of delivery of products or services from conception, into production release and customer feedback incorporation.
The benefits of adopting DevOps
- End customer or user experience is dramatically enhanced
- Capacity to be innovative is now available
- Time to value is reduced
DevOps Services
- Automation
- Continuous Delivery
- Continuous Integration
- Continuous Deployment
- Continuous Improvement
Rapid Development Continuous Delivery Operations Management Business Agility
Effective release management from development to production
Mechanisms that enables automation of releases as much as possible
Management services for operations and infrastructure to improve efficiency
- Applications
- Integration
- Data Management solutions
EDGE Consulting marries best practice, methodologies and innovative technology – resulting in increased business agility
IT CONSULTING
Systems Analysis
Are you getting the best return form IT investments? EDGE Evolve Systems Analysis approach can address…
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Systems Implementation
The realization of you development or acquisition requires a reliable partner…
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Systems Testing
Resource requirements should not be a headache– choose EDGE Evolve as preferred supplier of technical resources…
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EDGE CONSULTING SIEBEL SERVICES
EDGE Consulting is a Siebel CRM service provider, with experience in complex CRM transformation projects.
EDGE Consulting provides services across the Siebel horizontals such as Marketing, Sales and Services, enabling the required modules as well as the expansion there of into the relevant entities such as Accounts, Contracts and Activities to name a few.
EDGE Consulting has expertises in the various Siebel verticals that includes but are not limited to:
- Telecommunications
- Manufacturing
- Healthcare
- Financials services
Covering the base modules and their relevant operational modules, EDGE Consulting also provides services outside of Siebel such as OCH / UCM (Oracle Customer Hub / Universal Customer master) and EDQ (Enterprise Data Quality)
EDGE Consulting offers a complete CRM solution engagements which includes
- Strategic Consulting Services
- Though in-depth needs analysis we assist our customers to understand their current customers experience and offer advice on how to best utilize the Siebel enterprise to reach strategic objectives
- Building of roadmaps to ensure the enablement of differentiating capabilities
- Provide Architectural and integration design accommodating and enabling the existing and to-be system landscape roadmap
- Rapid Implementation of the complete portfolio of Siebel solutions based on tested approaches
- Enhancements and Upgrades, that ensures the maximum benefit of the current investment, leveraging best practice approach and out of the box capabilities
EDGE Consulting delivers a blend of the following Siebel CRM Services:
- Project Implementation and Project Management
- Architectural and Integration design
- Application Development and – Maintenance
- Application Operations
- Support via Managed Services
- Consulting Services
Edge Consulting assists Siebel communities in the following areas:
- Project initiation and Planning
- Business Process and Gap Analysis
- Design and Prototyping
- Process Automation and Integration
- Data Transfer incl. Conversion and Cleansing
- Server installation and support
- Application Development and Configuration
- Release management and Deployment governance
- System, Integration, Performance, and Load Testing
- Training strategy and content consulting
As an Oracle Gold Certified partner EDGE Consulting has a proven track record of providing services to the Siebel user community. The table below is a summary of available service areas and services
SOFTWARE INTEGRATION
Billing Systems
EDGE Consulting provides services to telecommunications operators to assist them in streamlining the billing process…
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